Shipping Options and Restrictions
Orders placed after 10:00 AM ET will be sent out the following business day.
We are not responsible for any delays in shipping due to weather, unusually heavy shipping traffic, etc. Orders are not shipped on Saturdays, Sundays, or Holidays.
USPS First Class Mail typically takes 5-7 business days for delivery. P.O. Box and Saturday delivery are only available using First Class mail.
If you place an order on Friday after 10:00 AM ET, it will not be shipped until the following Monday. No orders are handled on Saturday or Sunday.
Gift card orders will not be processed on Memorial Day, July 4th, Labor Day, Thanksgiving Day, December 24th, December 25th, December 31st, or January 1st.
Orders received on these days will not be processed or shipped until the following business day.
Shipping Rates: USPS First Class - $2.50, FedEx 2-Day- Calculated by ZIP Code, FedEx Standard Overnight- Calculated by ZIP Code
Contact us at [email protected]
Q: What are my delivery/shipment options?
A: Gift cards are usually delivered by USPS First Class Mail. There is a $2.50 shipping and processing fee for this. Gift cards shipped via USPS First class mail cannot be tracked and take anywhere between 5 and 7 business days to arrive. Gift cards can also be shipped via FedEx 2-Day, and FedEx Standard Overnight.
Q: Is there a signature required for delivery sent via FedEx?
A: No. A signature is not required unless otherwise requested during checkout.
Q: Will FedEx deliver to a P.O. Box?
A: No. FedEx will not deliver to a P.O. Box. You will need to provide a physical mailing address for this service.
Q: When will my gift card arrive?
A: Gift card orders are processed and shipped Monday through Friday until 10:00 AM ET each day. Any orders placed after 10:00 AM ET will be shipped the following business day. Please note: if you place an order for FedEx Standard Overnight delivery after 10 AM ET on Thursday or any time on Friday, your package will be delivered on the next available business day - Monday (excluding holidays).
ESTIMATED SHIPPING TIMES
USPS 1st Class Mail: approximately 5-7 business days
FedEx 2-Day: 2nd business day after the order has shipped
FedEx Standard Overnight: the following business day after 3:00pm
FedEx does not deliver on Saturday, Sunday or on Holidays. Hyde Park is not responsible for shipping delays due to courier error or inclement weather.
Q: I haven't received my online order within the estimated delivery time, what do I need to do?
A: Please call our online gift card department at (414) 939-HYDE (4933), or send an e-mail to [email protected]. If necessary, we can cancel the original gift card and ship a replacement using the same delivery method as your original order. If you would like to have it reshipped by another delivery method, the additional cost will be your responsibility.